Cleaning out a home with hoarding accumulation is one of the hardest situations a person can face. You're dealing with emotional complexity, physical overwhelm, and often grief. We've handled hundreds of situations like yours — and we know exactly how to approach it with respect, efficiency, and care.
We walk you through every stage before any work begins. You know what to expect, what it costs, and what happens next — at every step.
Tell us about the situation. We'll ask a few questions and give you a verbal estimate right on the call — so you're not going in blind before anyone visits the property.
We confirm a time and collect a 20% deposit to lock in your calendar slot and ensure we have the right team and equipment allocated for your situation. This deposit is credited toward your final invoice when work begins.
A trained EC team member visits at no charge. We assess the full scope: environmental factors, volume of materials, access, and any special handling needs. We take photos and document everything so there are no gaps in our understanding.
We walk you through our findings and deliver one locked-in price. No pressure — you decide when you're ready. What we quote is what you pay. Period.
Price doesn't change. In many cases we can start the same day. Our crew works until the job is done right — responsibly removing materials, handling any biohazard safely, and leaving the property in a condition you can move forward from.
Every hoarding situation is different. Here's what's typically included in an EC cleanup — and what separates a trained response from a general cleaning crew.
Responsible removal of items throughout the property — sorted where possible for donation, recycling, or proper disposal. We handle volume no general cleaner will touch.
Animal waste, mold, sewage exposure, pest activity — our team is trained and equipped for situations that require certified protocols, not just rubber gloves.
We work through every room systematically — kitchens, bathrooms, bedrooms, garages — until the property is functional again. No cherry-picking the easy parts.
We document conditions before, during, and after — useful for family members, property owners, attorneys, or social service agencies involved in the situation.
Unmarked vehicles available on request. Our team works without drawing attention. We understand the sensitivity of these situations and approach them accordingly.
Ohio winters create real access and safety challenges on job sites. Our crews are prepared to work safely in cold conditions — and we factor seasonal access issues into the scope assessment from the start.
We use a 1–5 scope scale to understand what a property requires — not to assign a price tier. Two homes of the same size can be completely different projects. The walkthrough is how we get the full picture. Call us and we'll give you a verbal estimate before anyone visits.
| Level | Description | Typical Characteristics |
|---|---|---|
| 1 | Moderate accumulation | Pathways clear, no biohazard, minimal odor — manageable scope |
| 2 | Heavy clutter, multiple rooms | Noticeable odor, higher volume of materials to remove |
| 3 | Significant accumulation | Possible pest activity, strong odor, multi-day project |
| 4 | Severe — biohazard or structural hazards | Active infestation, mold, certified technicians required |
| 5 | Extreme — full remediation | Hazmat protocols, uninhabitable property, full response team |
Note: These are scope descriptors, not price tiers. Pricing is always based on your specific situation — assessed in person, quoted flat, and locked before work begins.
"My father had been living in an impossible situation for years. We finally had to act after a health scare. Emergency Cleanings made a process I was dreading into something manageable. They treated my dad with complete dignity. I'm still grateful."
"We had to coordinate this in winter and I was worried about access and delays. They handled everything — showed up when they said they would, scoped it thoroughly, and stuck to the flat price exactly. No surprises. That matters more than people realize."
"I wasn't prepared for how emotional this would be — 40 years of a family member's life. The crew was incredibly compassionate. They didn't rush us. The home my aunt couldn't live in is now somewhere her grandkids can visit. That's a real fresh start."
We handle hoarding cleanup statewide — from the Lake Erie shoreline to the Ohio River valley. Not sure if we reach your area? Call us. We almost certainly do.
Yes — the walkthrough itself is free. No charge for travel or our team's time on-site. To book your walkthrough and secure your slot, we collect a 20% deposit after your initial call. This deposit locks in your calendar date and ensures we have the right resources allocated for your situation. It's credited in full toward your final invoice when work begins.
The 20% deposit secures your slot and our commitment to your project. If your final quote comes in within the range we discussed on the initial call and you decide not to proceed, the deposit is non-refundable — it covers the resources we allocated for your project. If the final quote comes in higher than what we estimated and you choose not to move forward, the deposit is fully refunded to your card within 5–7 business days.
We don't bill by the hour and we don't publish a price menu — because every situation is genuinely different. Pricing is based on five factors: environmental risk, disposal and hauling volume, distance and access, labor and scope, and supplies and equipment. We scope your project in person, then give you one flat rate that doesn't change.
We understand the sensitivity of these situations. Unmarked vehicles are available on request. Our crew works professionally and without drawing attention. What happens at the property stays between you and us.
Not necessarily. Many clients prefer not to be on-site for the full project — that's completely fine. We'll coordinate access, keep you updated, and walk you through the finished space when we're done.
Yes. We factor seasonal conditions into the scope assessment — access challenges, weather delays, and cold-weather safety protocols are part of what we plan for. We don't let Ohio winters be an excuse to defer work that needs to happen.
It depends on the scope. A Level 1 or 2 situation may be completed in a day. Levels 3–5 are typically multi-day projects. We'll give you an honest timeline estimate during the walkthrough — and we work until the job is done right, not just until the day runs out.
Yes. Family members, estate executors, social workers, and property managers arrange cleanups on behalf of others regularly. Call us and we'll walk through the situation together.
We sort where possible — items that can be donated go to donation, recyclables are handled responsibly. What can't be reused is disposed of through proper channels. We document the process and handle everything with respect for the property and the people involved.
We'll talk through the situation and give you a verbal estimate right on the call. A 20% deposit locks in your walkthrough date and our commitment to your project — credited in full when work begins. Tr